Skip to main content

Privacy Policy

Last updated: March 21, 2026

This Privacy Policy explains how RealTwin Solutions Inc. ("RealTwin," "we," "us," or "our") collects, uses, shares, and protects personal information when you use StudioTwin. StudioTwin is an AI-powered content creation platform for Unreal Engine 5.

1. Who we are

RealTwin Solutions Inc. is a Delaware corporation. This Privacy Policy applies to our website at studiotwin.ai, our dashboard at app.studiotwin.ai, and related services (collectively, the "Service").

2. Information we collect

2.1 Account information

  • Name (if you provide it)
  • Email address
  • Account identifiers (such as user ID)
  • Authentication data (for example, if you sign in through a third-party provider)

2.2 Usage data and service activity

When you use the Service, we collect usage and activity data, which may include logs of actions taken, features used, request timestamps, performance metrics, error reports, and approximate location inferred from IP address.

2.3 Generated outputs and related content

StudioTwin generates and processes digital content. We may collect and store:

  • Prompts, instructions, and other inputs you submit to generate content
  • Generated outputs (for example: animations, environments, materials, and 3D models)
  • Metadata associated with your generation requests (for example: settings, job IDs, and timestamps)

2.4 Device and technical information

We may collect device and technical information such as IP address, browser type, operating system, device identifiers, and crash diagnostics.

2.5 Cookies and similar technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how the Service is used.

3. How we use information

We use information we collect to:

  • Provide, operate, and maintain the Service
  • Process generation requests and deliver outputs
  • Improve and develop our models, features, and product performance
  • Monitor, prevent, and investigate fraud, abuse, and security incidents
  • Provide customer support and respond to inquiries
  • Send service-related communications (such as account and operational notices)
  • Measure and analyze usage trends and effectiveness of our website and product
  • Comply with applicable legal obligations

4. Ownership of generated outputs and our rights to use them

4.1 Your ownership

As between you and RealTwin, you retain any copyright and other intellectual property rights you have in the outputs you generate using StudioTwin.

4.2 Our internal use license

You grant RealTwin a non-exclusive, worldwide, royalty-free license to use your inputs and generated outputs for the purpose of operating, maintaining, and improving the Service, including model training and quality evaluation.

We may also use generated outputs for marketing and promotional purposes only in an anonymized or de-identified form (for example, removing account identifiers), unless you give us permission to use your name or identifiable information.

5. How we share information

We may share personal information with service providers and partners that help us operate the Service. These parties are authorized to use personal information only as needed to provide services to us.

5.1 Service providers

  • Cloud infrastructure and computing (for example, Amazon Web Services (AWS))
  • Payment processing (for example, Stripe). We do not store full payment card numbers on our servers.
  • Analytics to understand how the Service is used and to improve performance

5.2 Legal and safety

We may disclose information if we believe it is necessary to comply with a law, regulation, legal process, or governmental request; to enforce our agreements; or to protect the rights, property, and safety of RealTwin, our users, or others.

5.3 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

6. Data retention

We retain account information while your account is active. We may retain certain information for longer periods where needed for legitimate business purposes, to comply with legal obligations, resolve disputes, enforce agreements, or maintain security and abuse prevention.

7. International data transfers

We may process and store information in the United States and other locations where we or our service providers operate. If you access the Service from outside the United States, you understand that your information may be transferred to and processed in the United States or other jurisdictions.

8. Your privacy rights (GDPR and similar laws)

Depending on where you live, you may have rights to access, correct, delete, or object to our processing of your personal information, and to request data portability. You may also have the right to withdraw consent where our processing is based on consent.

To exercise these rights, contact us using the details in the "Contact" section.

9. California privacy rights (CCPA/CPRA)

If you are a California resident, you may have rights to know what personal information we collect, to request deletion or correction of certain information, and to not be discriminated against for exercising your rights.

We do not sell your personal information.

10. Cookie policy

Cookies help us keep you signed in, remember settings, and understand how the Service is used. You can control cookies through your browser settings. If you disable cookies, some parts of the Service may not function properly.

Learn more about cookies at allaboutcookies.org.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children

The Service is not directed to children and we do not knowingly collect personal information from children.

13. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the "Last updated" date.

14. Contact

If you have questions or requests related to privacy, contact us at privacy@studiotwin.ai or legal@realtwin.org.